Try and have a look at point 2 and 3 at the FAQ if you haven't already seen this. https://communities.bentley.com/products/3d_imaging_and_point_cloud_software/w/wiki/27678/contextcapture-frequently-asked-questions You can't upload the processed 360 images, but needs to upload the single images from each camera of the ladybug. Your text does not tell if this is what you already do, but i guess this could be the reason it fails for you. Hope it can help you solve your issue. :)
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