Forum Post: RE: Trying to view a file in Acute3D Viewer, "Failed to load 3D scene, Corrupted Incomplete or Incompatible model, Check the model or get the latest version of the viewer"

Hi John, Is it a 3MX model that you are trying to view? If so please confirm that you have the full dataset to your laptop. This wilt be all files and folder in the Production\Scene folder.