I have a similar problem. Trying to download contextcapture from fulfillment center. Download icon was not available. So then I have tried to do same thing that you recommended before and click Clear All. Then i search for contextcapture and still waiting for some kind of update as below figure. What is wrong with this online service exactly? I have already purchased my license and struggling just to download a simple execution file. Need an urgent and certain solution. Thanks,
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