Yes unfortunately there is no BigTIFF but as others pointed out it may not be needed. We also run into issues when trying to produce larger images. Only hope that next version which is expected soon will fix this problem. ECW would be recommended and if they using AutoCAD then there is free ECW plugin which solves all the nightmare of raster xrefs in AutoCAD - https://download.hexagongeospatial.com/search?lang=en&keyword=autocad&product=624e16d39d3f4d0fb06b30fed0f1e527
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