Hi Frank, 1) did you install the software as administrator (right click on the setup file)? if no maybe could be the reason why the license it is not installed properly. Please follow this wiki article if you are Select user: https://communities.bentley.com/products/3d_imaging_and_point_cloud_software/w/wiki/29944.how-to-activate-lumenrt 2) in order to see or hidden the left bar you can press the tab key 3) Siteops this is not a Microstation based software, so the LumenRT plugin does not install on the top of it. But LumenRT it could be installed on the top of the following software: MicroStation software based, Autodesk Revit, Graphisoft ArchiCAD, Trimble Sketchup, Esri CityEngine. Also you can import directly into LumenRT the objects described in this wiki article: https://communities.bentley.com/products/3d_imaging_and_point_cloud_software/w/wiki/31189.lumenrt-objects I hope these help regards Mara
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